Sera Iliyogawanyika

1. 30 Siku ya Kujikinga

Kila mpango wa kuandikisha watu una uhakikisho wa siku 30 wa malipo. Kama huridhiki na ushojao la OCR.chat kwa sababu yoyote, tuwasiliane nasi siku 30 baada ya malipo yako ya kwanza na tutalipa malipo hayo kwa ukamili.

2. Maelezo ya chini

Subscriptions renew automatically on your billing date. You can cancel at any time from your account page to stop future renewals. After your first billing period, renewal charges are generally non-refundable, but you keep access to your plan features until the end of the period you have already paid for. If a renewal charged unexpectedly, contact us right away and we will make it right.

3.

One-time page packs are eligible for a full refund within 14 days of purchase, provided the pages remain substantially unused. Once a significant portion of a pack has been used to process documents, that purchase is considered consumed and is no longer refundable. Purchased pages never expire, so there is no rush to use them.

4. Jinsi Ukurasa wa Pili

OCR.chat ina nafasi ya mita moja kwenye kurasa. Mambo machache yanastahili kujua:

• Kurasa hukatwa kulingana na hesabu ya kurasa zilizotayarishwa na tabaka la injini linalotumiwa
• Kazi zilizoshindwa hazitumii kurasa, kwa hiyo unashtakiwa tu kwa matokeo yenye mafanikio
• Kurasa zilizonunuliwa haziishi kamwe na kuhifadhiwa ukifuta andikisho
• Mashitaka ya bure na kurasa huru za kila mwezi hazistahili kwa malipo ya fedha

5. Jinsi ya Kuomba Uchumba

To request a refund, visit our contact page and include the email address on your account and the transaction or receipt details. We review every request individually and aim to respond within two business days. Approved refunds are issued to your original payment method through our payment processor, Stripe, and typically appear within 5 to 10 business days depending on your bank.

6. Exceptions

Tunaweka haki ya kusitishwa kwa vitendo vya ulaghai, matumizi mabaya, maombi ya mara kwa mara, au kuvunja kwetu Mabalozi ya Utumishi. OCR ni mtetezi wa nguvu na matokeo ya kazi huenda yakawa na makosa ya machunguzi ya chini, mwandiko, au mpangilio tata; hili linalotarajiwa halinabadilika - badilika si kwa sababu ya kunakiliwa upya kurasa zilizotumika, ingawa sikuzote tunafurahi kukusaidia kupata matokeo bora.