Policy yeRefund
Tine chido chokuti iwe uve nechokwadi ne OCR.chat. Heano ndeupi mupiro waungaite pa subscriptions uye page packs.
1. 30-zuva mari-back Guarantee
Kana iwe ukaona kuti OCR.chat haikutendeuki kana kuti iwe ukaona kuti OCR.chat haikutendeuki, unogona kufona nesu mukati memazuva 30 kubva pakutanga kwekubhadhara kwako, uye isu tichakurumidza kukubatsira kuti udzore mari yako. Kana iwe ukaona kuti OCR.chat haikutendeuki kana kuti iwe ukafona nesu mukati memazuva 30 kubva pakutanga kwekubhadhara kwako, isu tichakurumidza kukubatsira kuti udzore mari yako.
2. Kugadzwa
Subscriptions anovandudza otomatiki pazuva rako billing. Iwe unogona kudzima chero nguva kubva yako account peji kuti kumisa kuvandudzwa munguva pfupi. Pashure yako yekutanga billing nguva, kuvandudzwa mitengo ndeye general non-refundable, asi iwe kuchengetedza kuwanikwa kwechirongwa chako zvinhu kusvika kumagumo enguva iwe wakanga wabhadhara. Kana kuvandudzwa kubhadhara zvisina kutarisirwa, taura nesu pakutanga uye isu tichaita zvakanaka.
3. Peji Packs
Zvimwe zvinyorwa zvinopihwa nguva imwe chete zvinopihwa mari yakazara munguva ye14 mazuva kubva pakutenga, kana zvinyorwa zvacho zvave zvisina kushandiswa. Kana chikamu chikuru chezvinyorwa zvacho zvashandiswa kuburitsa mapepa, zvinopihwa zvinoonekwa sezvakashandiswa uye hazvina kubhadharwazve. Zvinyorwa zvinopihwa nguva imwe chete hazvina ku expire, saka hapana kushaikwa kwenguva.
4. Maitiro ekushandisa peji
OCR.chat inoonekwa muzvinyorwa. Zvimwe zvinhu zvinokosha kuziva:
- Mapeji anodzoserwa zvichibva pahuwandu hwemapeji akagadziriswa uye injini tier yakashandiswa
- Kukundikana mabasa kamwe kusvibisa mapeji, saka iwe unobhadharwa chete yezvakanaka zviwanikwa
- Zvinyorwa zvakatengeswa hazvina kumbobvira zvapera uye zvinochengetwa kana iwe ukabvisa subscription
- Free trial uye free monthly pages hazvina kupihwa mari yekubhadhara
5. Maitiro ekukumbira kudzoreredzwa
Kuti uwane mari yacho, enda kuwebhusaiti yedu yekuti uwane ruzivo uye utore email kero yako yeaccount pamwe nemashoko ekubhadhara kana kugamuchira.Tinoongorora chero chikumbiro zvakasiyana-siyana uye tinoedza kubvunza mukati memazuva maviri ebasa.Kudzosera mari kwakaitwa nekambani yedu kunoitwa kuburikidza nechikwereti chedu chekubhadhara, Stripe, uye zvinotora nguva pakati pemazuva 5 kusvika 10 zvichienderana nebank yako.
6. Exceptions
Tinogona kukanganwa kubhadharisa munyaya dzemabhizimisi, kushungurudza, kudzokorora kubhadharisa kana kushungurudza Terms of Service. OCR ichokwadi uye kuburitsa kunogona kusanganisira zvikanganiso pazvinyorwa zvemhando yepamusoro, mapepa, kana mapepa akakosha. Izvi zvinotarisirwa kuchinja hazvisi pazvikonzero zvachose zvekubhadharisa kwemapeji akashandiswa, asi isu tinofara kukubatsira iwe kuwana zviwanikwa zvakakwana.
Last updated: November 2026